This Privacy Policy describes how sgc88 collects, processes, stores, and protects the personal data of every member who registers or interacts with our platform. We are committed to handling your information with transparency, integrity, and the highest standard of data security.
Throughout this Privacy Policy, the following terms carry the meanings assigned below:
sgc88 collects only the Personal Data that is necessary to deliver our Services, maintain account security, comply with our legal obligations, and improve the overall Member experience. The categories of Personal Data we collect are set out below.
Personal Data is collected through the following means:
You provide Personal Data directly when you complete the sgc88 registration form, submit KYC documents, make a deposit or withdrawal request, contact our support team, or participate in any promotion that requires your details.
When you visit or interact with the sgc88 Platform, we automatically collect technical and usage data via server logs, cookies, pixel tags, and similar tracking technologies. This data is collected regardless of whether you are logged in to your Account.
In certain circumstances, sgc88 may receive Personal Data about you from third-party sources, including:
sgc88 processes your Personal Data only where a lawful basis exists. The table below summarises our key processing activities, their purposes, and the corresponding legal basis.
| Processing Activity | Purpose | Legal Basis |
|---|---|---|
| Account registration & management | Creating and maintaining your sgc88 Member account | Performance of a contract |
| KYC / identity verification | Verifying age (21+) and identity; preventing underage access and fraud | Legal obligation; legitimate interests |
| Deposit & withdrawal processing | Facilitating secure IDR transactions via local banks and e-wallets | Performance of a contract |
| Bonus & promotion administration | Crediting, tracking, and managing promotional offers | Performance of a contract; consent |
| Customer support | Responding to enquiries, resolving disputes, and managing complaints | Performance of a contract; legitimate interests |
| Fraud prevention & AML screening | Detecting and preventing fraudulent transactions and money laundering | Legal obligation; legitimate interests |
| Platform analytics & improvement | Understanding usage patterns to improve functionality and game selection | Legitimate interests |
| Marketing communications | Sending promotional emails, bonus alerts, and seasonal offers | Consent (withdrawable at any time) |
| Responsible gaming monitoring | Identifying at-risk behavior and enforcing self-exclusion or deposit limits | Legal obligation; legitimate interests |
sgc88 does not sell, rent, or trade your Personal Data to third parties for their own commercial purposes. We share your data only in the limited circumstances described below.
We engage carefully vetted third-party service providers to perform functions on our behalf, including payment processing, identity verification, fraud detection, IT infrastructure, and customer support tooling. These providers act as Data Processors and are contractually bound to process your Personal Data only on our instructions, to maintain appropriate security measures, and not to use your data for any independent purpose.
Games delivered through the sgc88 Platform are provided by third-party studios including Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, and Pocket Games Soft. These studios may receive pseudonymised session data (such as a session token and stake amount) necessary to deliver the game experience. They do not receive your full name, bank details, or KYC documents.
sgc88 may disclose your Personal Data to law enforcement agencies, regulatory authorities, or courts where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of sgc88, its members, or the public. In all such cases, we will disclose only the minimum Personal Data necessary to satisfy the applicable legal obligation.
In the event of a merger, acquisition, restructuring, or sale of all or part of sgc88's business, your Personal Data may be transferred to the acquiring entity as part of that transaction. We will notify affected Members of any such transfer and of any material changes to the privacy practices that would result from it.
sgc88 retains your Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & identity data | Duration of account + 5 years after closure | Legal obligation (AML / KYC regulations) |
| Financial transaction records | 7 years from transaction date | Financial reporting obligations |
| KYC verification documents | 5 years after account closure | Anti-money laundering compliance |
| Customer support correspondence | 3 years from last interaction | Legitimate interests (dispute resolution) |
| Technical / server log data | 12 months on a rolling basis | Security monitoring; fraud prevention |
| Marketing consent records | Until consent is withdrawn + 3 years | Legal obligation (consent audit trail) |
| Cookie / analytics data | Up to 13 months from placement | Consent; legitimate interests |
Once a retention period expires, Personal Data is securely deleted or anonymised so that it can no longer be associated with any identifiable individual. Anonymised aggregate data may be retained indefinitely for statistical and product improvement purposes.
sgc88 employs industry-standard technical security measures to protect your Personal Data against unauthorised access, loss, alteration, or disclosure. These measures include 256-bit SSL/TLS encryption for all data in transit, AES-256 encryption for sensitive data at rest, multi-factor authentication options for Member accounts, and regular penetration testing of our infrastructure by independent security specialists.
Access to Personal Data within the sgc88 organisation is governed by a strict role-based access control policy. Only personnel with a legitimate operational need are granted access to Member data, and all such personnel are bound by confidentiality obligations. We conduct regular data protection training for all staff who handle Personal Data and perform periodic internal audits to verify compliance with this Policy.
In the event of a Personal Data breach that poses a risk to your rights or interests, sgc88 will notify affected Members promptly via the email address registered on their Account, describing the nature of the breach, the data involved, the likely consequences, and the steps we are taking to address it. We will also notify the relevant regulatory authorities where required by applicable law.
Cookies are small text files stored on your device when you visit the sgc88 Platform. They allow the Platform to recognise your device on return visits, remember your preferences, maintain your logged-in session, and gather analytics data about how the Platform is used. sgc88 uses both first-party cookies (set directly by sgc88) and third-party cookies (set by our analytics and advertising partners).
You may control and restrict cookie placement through your browser settings. Most modern browsers allow you to block all cookies, accept only first-party cookies, or clear existing cookies at any time. Please be aware that disabling certain cookies may affect the functionality of the sgc88 Platform — in particular, strictly necessary cookies cannot be blocked without impairing your ability to log in or conduct transactions. Detailed instructions for managing cookies in popular browsers are available in each browser's help documentation.
As a Member of sgc88, you have the following rights with respect to your Personal Data. To exercise any of these rights, please contact our support team at [email protected]. We will acknowledge your request within 5 business days and provide a substantive response within 30 calendar days.
Request a copy of all Personal Data that sgc88 holds about you, together with information about how and why it is being processed.
Request correction of any inaccurate or incomplete Personal Data held on your Account without undue delay.
Request deletion of your Personal Data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
Request that we restrict Processing of your Personal Data in certain circumstances, such as while a dispute regarding its accuracy is being resolved.
Receive a machine-readable copy of the Personal Data you have provided to sgc88, or request that we transmit it directly to another data controller where technically feasible.
Object to Processing based on our legitimate interests, including the right to opt out of direct marketing communications at any time with immediate effect.
Where Processing is based on your consent, withdraw that consent at any time. Withdrawal does not affect the lawfulness of Processing carried out before withdrawal.
Request human review of any decision made solely by automated means that produces a significant legal or similarly significant effect on you.
We reserve the right to verify your identity before processing any privacy rights request to prevent unauthorised disclosure of a third party's data. In exceptional cases where a request is manifestly unfounded or excessive, we may charge a reasonable administrative fee or decline to act on the request, providing written reasons for doing so.
The sgc88 Platform is strictly intended for adults aged 21 and above. We do not knowingly collect, process, or store Personal Data belonging to persons under the age of 21. If we become aware that Personal Data has been submitted by or on behalf of a minor, we will take immediate steps to delete that data and permanently close the associated Account.
If you are a parent or guardian and believe that a minor under your care has registered on sgc88 or submitted their Personal Data to us, please contact us immediately at [email protected]. We treat all such reports as high-priority and will investigate and respond within 24 hours (WIB, UTC+7).
The sgc88 Platform integrates third-party services — including game studios, payment gateways, and analytics providers — that operate under their own privacy policies. While we conduct due diligence on all third-party partners before engagement and require them to maintain appropriate data protection standards, sgc88 cannot be held responsible for the privacy practices of independent third parties once data is transmitted to them in accordance with this Policy.
Our game content partners — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft — may collect limited technical data (such as session identifiers and stake values) within their game environments. This data is governed by their respective privacy documentation. sgc88 does not transmit your full identity or financial data to game studios beyond what is necessary to authenticate your game session.
Payment processing partners — including those facilitating transactions via BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, ShopeePay, and LinkAja — process your financial data in accordance with their own privacy policies and applicable Indonesian financial regulations. sgc88 does not store raw payment credentials on its own servers.
sgc88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or operational requirements. When we make material changes, we will notify registered Members via the email address on file and post a prominent notice on the Platform at least 7 days before the updated Policy takes effect. The "Last Reviewed" date at the top of this document will be updated with each revision. Your continued use of the sgc88 Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.
For any questions, concerns, or requests relating to this Privacy Policy or sgc88's data processing practices, please reach out to our dedicated data protection contact:
This Privacy Policy forms an integral part of the sgc88 Terms & Conditions. In the event of any conflict between this Privacy Policy and the Terms & Conditions with respect to data processing matters, this Privacy Policy shall prevail. For all other matters, the Terms & Conditions govern.
Privacy is not a compliance checkbox at sgc88 — it is a core platform value. Here is what that commitment looks like in practice for every Member across Indonesia.
Every byte of data exchanged between your device and sgc88's servers — login credentials, deposit instructions, personal details — travels through a military-grade 256-bit SSL encrypted channel. Your information is never transmitted in plain text.
Our mandatory Know Your Customer process ensures that only verified adults aged 21 and above access the Platform. KYC documents are stored under AES-256 encryption and accessed exclusively by authorised compliance personnel.
sgc88 will never sell, rent, or trade your Personal Data to third parties for their own marketing or commercial purposes. Every partner who receives your data is contractually bound by strict data processing agreements with defined, limited purposes.
You retain clear rights over your data at every stage: access, rectification, erasure, portability, and the ability to withdraw consent for marketing at any time. Submit a request via [email protected] and receive a response within 5 business days.
sgc88 does not hold your data indefinitely. Every category of Personal Data is governed by a defined retention schedule aligned with legal obligations. When a retention period expires, data is securely deleted or irreversibly anonymised.
In the unlikely event of a data breach affecting your Personal Data, sgc88 commits to notifying affected Members promptly by email with a clear account of what occurred, what data was involved, and what remedial steps we are taking.
sgc88 combines robust data security with a world-class gaming experience — sportsbook, live casino, slots, and more, all in a secure IDR-native environment built for Indonesian players.
21+ only. Gambling involves financial risk. Please play responsibly.